Q:Is there a charge for samples?A:We will provide free samples for customers who are interested in
cooperation, but the freight shall be borne by the customers
themselves.
Q:What services do we provide?
A:We provide customers with services such as spot goods, LOGO
design, packaging design, OEM, ODM, and customization of production
ingredients.
Q:How long will the delivery take?
A:We will use the fastest speed to deliver goods for customers with
different orders. In orderto ensure the product quality of each
customer, we will check whether the products are qualified during
production and before
delivery, which takes a lot of time.
Q:What should I do if I find a problem after receiving the product?
A:Please contact us at the first time and send us the products with
problems in the form of pictures or videos. We will actively
negotiate with you on the solution until you are satisfied.
Q:What to do when encountering express delivery problems?
A:We understand your anxiety very much. Please contact us as soon
as possible and keep the phone open. We will follow up the express
delivery to help you solve the problem.
Q:Whether express delivery can be specified?
A:We support DHL, UPS, FedEx and TNT express delivery, but due to
some force majeure factors, it may not be possible to designate
express delivery.
Q:Why do different devices see different product colors? A:Due to different display color gamut of different monitors, the
product color seen by different devices will also be different, and
the actual color is subject to the actual object.
